Strategic Vendor Growth Manager

Amazon Inc.; Seattle (WA); On-site; USD 80,200 - 101,800; Full time

Job summary

Amazon in Seattle, WA is seeking a Customer Success Manager to drive revenue growth and optimize vendor partnerships. You will be the primary liaison for strategic retail brands, translating data-driven insights into actions that enhance vendor satisfaction and customer experiences.

Join a collaborative team that implements tactical plans and guides vendors through Amazon’s tools and policies to unlock growth opportunities.

Qualifications

• Bachelor's degree
• Time management in dynamic environments
• 3+ years vendor/client facing experience in Account Management, Vendor Management and/or buying/planning/merchandising
• Demonstrated analytical and problem-solving capabilities
• Experience with data analysis and presentation tools
• Excellent written and verbal communication skills
• Proficient in Microsoft Excel

Responsibilities

• Partner with vendors to develop and execute strategic business plans across marketing, merchandising, and supply chain management
• Analyze performance metrics and provide actionable recommendations to drive business growth and improve customer experience
• Build and maintain collaborative relationships while serving as the primary point of contact for vendor needs
• Guide vendors through Amazon's tools, policies, and growth opportunities while ensuring operational excellence
• Contribute to process improvements and innovation initiatives that benefit the broader organization
• Collaborate with cross-functional teams to resolve vendor inquiries and implement solutions
• Review and analyze performance data to identify growth opportunities
• Develop and present strategic recommendations to vendors
• Participate in team meetings and knowledge-sharing sessions
• Manage multiple projects while maintaining high service standards

Skills

Analytical thinking

Communication skills

Microsoft Excel

Vendor management

Account management

Education

Bachelor's degree

Tools

Data visualization tools (QuickSight/Tableau/Power BI)

Job description

Amazon in Seattle, WA is seeking a Customer Success Manager to drive revenue growth and optimize vendor partnerships. You will be the primary liaison for strategic retail brands, translating data-driven insights into actions that enhance vendor satisfaction and customer experiences.

Join a collaborative team that implements tactical plans and guides vendors through Amazon’s tools and policies to unlock growth opportunities.