Strategic Utility Accounts Director — Grid Modernization

Hitachi Energy Ltd.; St. Louis (MO); On-site; USD 130,000 - 210,000; Full time

Job summary

Hitachi Energy Ltd. in St. Louis, MO, seeks an Account Director, Utility to manage and grow a strategic utility relationship in the St.

Louis, Missouri area. You will serve as the primary point of connection between the customer and Hitachi Energy, coordinating resources across multiple business units to deliver value throughout the customer lifecycle. You will work closely with utility executives, operational stakeholders, and technical teams to understand business priorities, identify

Qualifications

• Bachelor's degree in a technical (engineering) or business discipline required.
• MBA preferred.
• 10+ years of relevant experience.
• Experience in customer-facing sales, preferably within the energy industry.
• Experience working with a variety of products, customers, market segments, or geographic regions.
• Proven ability to work effectively within a matrixed organization.
• Experience in customer relationship management, sales, and problem resolution.
• Ability to motivate, influence, and collaborate with diverse teams and stakeholders.
• Sound business acumen with an understanding of customer and market dynamics.

Responsibilities

• Manage the overall relationship with a strategic utility account and serve as the primary customer contact.
• Build and maintain long-term relationships with customer stakeholders, including senior executives.
• Develop and execute strategic account plans that align customer priorities with available solutions and services.
• Coordinate cross-functional teams to support customer initiatives and business growth opportunities.
• Identify, prioritize, and advance opportunities that increase customer value and account growth.
• Facilitate complex commercial discussions and negotiations with customer organizations.
• Monitor customer satisfaction, address significant issues, and support timely resolution of concerns.
• Maintain awareness of customer strategies, industry trends, market developments, and emerging business needs.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Skills

Account management

Sales

Stakeholder management

Negotiations

Energy industry

Cross-functional collaboration

Education

Bachelor's degree

MBA preferred

Job description

Hitachi Energy Ltd. in St. Louis, MO, seeks an Account Director, Utility to manage and grow a strategic utility relationship in the St.

Louis, Missouri area. You will serve as the primary point of connection between the customer and Hitachi Energy, coordinating resources across multiple business units to deliver value throughout the customer lifecycle. You will work closely with utility executives, operational stakeholders, and technical teams to understand business priorities, identify