Strategic Travel Success Manager

American Express Global Business Travel; Dover (DE); Presencial; USD 60.000 - 112.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Travel perks

Skills development platform

Inclusion Groups

Descripción de la vacante

American Express Global Business Travel is seeking a Customer Success Specialist in the United States. The role focuses on ongoing management and growth of a portfolio with air volume up to $1.5K, driving profitability and deepening client relationships within the defined portfolio.

You will grow client revenue through exceptional relationship management and consultative skills, develop innovative client solutions, and lead multiple revenue streams while aligning client needs with our offerings.

Formación

• 3–5 years in travel industry.
• Proven consultative selling and client profitability growth.
• Ability to identify client needs and develop focused solutions.
• Strong negotiation and prioritization skills.

Responsabilidades

• Grow client revenue through relationship management and consultative selling.
• Drive growth with innovative client-focused solutions.
• Increase profitability by delivering value and expanding GBT's influence.
• Lead multi-stream revenue initiatives and penetrate accounts.

Conocimientos

Relationship management

Consultative selling

Negotiation

Account growth

Market understanding

Descripción del empleo

American Express Global Business Travel is seeking a Customer Success Specialist in the United States. The role focuses on ongoing management and growth of a portfolio with air volume up to $1.5K, driving profitability and deepening client relationships within the defined portfolio.

You will grow client revenue through exceptional relationship management and consultative skills, develop innovative client solutions, and lead multiple revenue streams while aligning client needs with our offerings.