Strategic Transportation Solutions Consultant

Forward Air Corp.

Dallas, Northern (TX, KY)

Hybrid

USD 110,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Competitive base pay

Health insurance (Medical & Pharmacy)

401(k) with employer match

Paid time off (10–25 days)

Collaborative, solutions-first culture

Job summary

Forward Air Corp. seeks a senior Customer Solutions Consultant - Transportation to design complex multimodal logistics for strategic clients. You will collaborate with Sales, Product, Pricing, and Operations to deliver executable air, ocean, and cross-border solutions.

You will guide opportunity lifecycle from discovery to implementation handoff while maintaining strong executive relationships. The role emphasizes developing financially sound, scalable logistics and driving profitable growth,

Qualifications

Undergraduate degree in a related field from an accredited college or university.
Professional certifications such as APICS/ASCM, CSCMP, PMP, Six Sigma, CLTD preferred.
7+ years of experience in global freight forwarding, multimodal transportation, or related fields.
Deep knowledge of international air, ocean, cross-border, and domestic logistics networks.
Experience creating multi-modal solutions and pricing collaboration.

Responsibilities

Lead structured discovery with Sales to understand customer objectives, pain points, and requirements.
Analyze data, RFQs, routing guides, shipment profiles, and trade lane activity to spot opportunities.
Design integrated multimodal transportation solutions leveraging air, ocean, cross-border, and domestic services.
Develop optimized logistics solutions considering origin-destination patterns and inventory needs.
Collaborate with Product, Operations, Pricing to validate feasibility and cost drivers.
Work with Sales and Pricing to craft pricing, markup, and profitability strategies.
Coordinate stakeholders, manage timelines, and ensure deliverables on schedule.
Support RFIs, RFPs, RFQs with compelling solutions and business cases.
Incorporate customs, trade compliance, transit time, routing, and Incoterms into proposals.
Present recommendations to executives as SME and hand off to Implementation after award.
Document design logic and assumptions for seamless handoff and future reuse.
Measure post-launch results and capture lessons for future designs.
Stay current on global freight forwarding trends and competitor capabilities.
All other duties as assigned.