Strategic Traffic & Resource Coordinator

Dcg One; Seattle (WA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Life/AD&D Insurance

401(k) with matching

FSA, HSA

9 Paid Holidays

Job summary

DCG ONE, based in Seattle, is seeking a Traffic Coordinator to support agency-wide resource planning and work prioritization across Creative Services and related teams. You will help ensure the right internal teams, vendors, and freelancers align to priorities at the right time, while maintaining visibility into active and upcoming work.

You will partner with Service Operations, Project Managers, and department leaders to optimize intake, routing, and capacity reporting, enabling leadership to

Qualifications

• Two to four years of experience in traffic coordination, resource coordination, creative operations, agency operations, marketing operations, workforce planning, or related operational support role.
• Experience supporting resource planning, prioritization, capacity visibility, or work routing in a creative agency, marketing department, production environment, or client services organization is preferred.
• Familiarity with workflow, resourcing, or project management tools such as Asana, Workfront, Monday.com, Wrike, Jira, Azure DevOps, or similar platforms.
• Ability to assess competing priorities across multiple teams and help support resourcing recommendations.
• Working knowledge of creative development, digital marketing, print production, web development, customer experience, or related agency workflows preferred.
• Strong written and oral communication skills with the ability to clarify needs, surface constraints, and communicate resource considerations across teams.

Responsibilities

• Maintain agency-wide visibility into active, upcoming, and proposed work across internal teams, vendors, and freelance partners.
• Support resource planning by helping align work to the appropriate team members based on capacity, skill set, availability, business priority, and timing.
• Identify potential resource gaps, over-allocation, bottlenecks, or priority conflicts and elevate concerns to Service Operations, PMO, and department leadership.
• Support project intake by reviewing incoming work for resource needs, timing considerations, required skill sets, and potential impacts to existing priorities.
• Partner with Account Managers, Project Managers, and department leads to determine appropriate routing of new work.
• Flag intake gaps, unclear requests, or resourcing concerns that may impact the ability to staff work effectively.
• Support PMO standards, workflow processes, and operational best practices that improve how work is prioritized, routed, and resourced.
• Contribute to process improvement efforts related to intake, prioritization, capacity planning, and resource visibility.
• Help maintain high-level workload and capacity reporting for agency leadership.
• Serve as a resource coordination point for internal stakeholders seeking visibility into team capacity and work prioritization.
• Communicate clearly with Service Operations, Project and Account Management, department leads, and agency leadership regarding resource availability, competing priorities, and capacity concerns.
• Partner with internal teams, vendors, and freelancers to align staffing when additional or specialized support is needed.

Skills

Traffic coordination

Resource planning

Agency operations

Communication

Organization

Time management

Problem solving

Presentation skills

Education

Associate's or Bachelor's degree in Business/Communications/Marketing/Project Management

Tools

Asana

Workfront

Monday.com

Wrike

Jira

Azure DevOps

Job description

DCG ONE, based in Seattle, is seeking a Traffic Coordinator to support agency-wide resource planning and work prioritization across Creative Services and related teams. You will help ensure the right internal teams, vendors, and freelancers align to priorities at the right time, while maintaining visibility into active and upcoming work.

You will partner with Service Operations, Project Managers, and department leaders to optimize intake, routing, and capacity reporting, enabling leadership to