Strategic Telecom Account Manager – Growth & Retention

Lightspeed Networks; Albany (OR); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Lightspeed Networks is seeking an enthusiastic Strategic Account Manager II to lead strategic account management for key customer segments in the Willamette Oregon region. You will drive sales, manage relationships, and identify opportunities for revenue growth by delivering tailored telecom solutions.

The role requires 2–4 years in strategic account management, strong presentation and negotiation skills, and experience with CRM systems like Salesforce.

Qualifications

• Bachelor’s degree in business administration, Marketing, Sales, or a related field.
• 2-4 years of experience in a Strategic Account Management role, preferably in technology.
• Working knowledge of USAC funding and the E-rate funding cycle.
• Experience with CRM software (e.g., Salesforce) and account planning.

Responsibilities

• Drive sales by acquiring, developing, and managing strategic prospective clients in designated territories and/or segments.
• Manage customer relationships and satisfaction, achieving revenue and retention goals for assigned accounts.
• Deliver tailored solutions and upsell/cross-sell opportunities.
• Renew contracts to protect and grow existing revenue streams.
• Collaborate with cross-functional teams to align pricing, products, and service delivery.
• Stay informed about market dynamics and competitor activity.

Skills

Account management

Sales

CRM software

Negotiation

Presentations

Communication

Team collaboration

Travel flexibility

Education

Bachelor's degree in business

Tools

Salesforce

Job description

Lightspeed Networks is seeking an enthusiastic Strategic Account Manager II to lead strategic account management for key customer segments in the Willamette Oregon region. You will drive sales, manage relationships, and identify opportunities for revenue growth by delivering tailored telecom solutions.

The role requires 2–4 years in strategic account management, strong presentation and negotiation skills, and experience with CRM systems like Salesforce.