Strategic Account Manager I - Telecom (Oregon) | Commission

LS Networks; Albany (OR); On-site; USD 46,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with employer match

Paid holidays

PTO & volunteer time

Vendor/store discounts

Job summary

Lightspeed Networks seeks an enthusiastic Strategic Account Manager to lead strategic account management and drive revenue within designated healthcare, enterprise, government, and education segments in the Willamette region. You will retain and expand existing business by understanding client needs and delivering tailored connectivity solutions.

The role requires 2–4 years in strategic account management, strong relationships with decision-makers, and experience with CRM tools.

Qualifications

• Bachelor’s degree in business administration, Marketing, Sales, or a related field.
• 2-4 years of experience in a Strategic Account Management role, preferably in the technology industry.
• Working knowledge of USAC funding and the annual E-rate funding cycle.
• Proven track record of meeting and exceeding sales quotas.
• Experience managing a portfolio of clients and developing strong relationships with key decision-makers.
• Experience in strategic account planning and execution.
• Experience working with CRM software (e.g., Salesforce, or others).

Responsibilities

• Drive sales by acquiring, developing, and managing strategic prospective clients in designated territories and/or segments.
• Manage customer relationships and satisfaction, consistently achieving annual revenue and retention goals for assigned strategic segment/customers.
• Conduct live sales presentations to prospective clients.
• Build relationships within the community to position Lightspeed Networks' go to market strategy and value propositions effectively.
• Meet or exceed monthly sales quotas by identifying and closing incremental sales opportunities.
• Develop account strategies for named customers, focusing on revenue growth and retention of existing services.
• Engage proactively with customers to understand their evolving business needs and identify upselling and cross-selling opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain a comprehensive knowledge of products/services and pricing to align effectively with assigned accounts.
• Deliver tailored solutions based on customer needs related to Lightspeed Networks services.
• Ensure customer satisfaction and act as the primary contact for any issues, coordinating with internal teams for resolution.
• Manage sales and services for local and regional accounts in the Strategic.
• Collaborate with Sales, Finance, and Operations to develop account management plans that address client needs and optimize sales opportunities.
• Oversee existing revenue, sales opportunities, quotas, funnels, and forecasts in line with operational goals.
• Perform other tasks as assigned by the manager.
• May provide leadership, coaching, and/or mentoring to a peer or subordinate group.
• Stay informed about competitor activities and market dynamics.
• Ensure compliance with all established safety protocols and guidelines.
• Attend all mandatory safety training sessions.

Job description

Lightspeed Networks seeks an enthusiastic Strategic Account Manager to lead strategic account management and drive revenue within designated healthcare, enterprise, government, and education segments in the Willamette region. You will retain and expand existing business by understanding client needs and delivering tailored connectivity solutions.

The role requires 2–4 years in strategic account management, strong relationships with decision-makers, and experience with CRM tools.