Strategic Technical Account Manager — Travel‑Ready

Expo; United States; A distancia; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Expo is seeking a Technical Account Manager for our Developer Success team to collaborate with enterprise customers, understand their technical needs, and drive successful app development using Expo tools and services.

The TAM will navigate across technical debugging with developers and strategic discussions with executives, focusing on adoption, expansion, and success of Expo integrations. Travel to customer sites 1–2 times per month will be required.

Formación

• Experience in post-sales/technical advocacy with enterprise customers.
• Ability to map customer goals to Expo capabilities and drive execution.
• Strong communication and presentation skills for executive audiences.
• Experience with React Native development and Expo tools is a plus.

Responsabilidades

• Serve as a dedicated technical relationship manager for strategic customers post-sales.
• Own the relationship end-to-end: adoption, expansion opportunities, and success outcomes.
• Conduct enablement sessions on Expo SDK, EAS, and new products with customers.
• Help customers adopt new workflows and migrate systems where needed.
• Create onboarding plans to maintain momentum for new customers.

Conocimientos

Technical relationship management

Enterprise-facing communication

React Native development

Cross-team collaboration

Herramientas

Expo SDK

EAS (Build/Update/Workflows/Hosting)

React Native

Descripción del empleo

Expo is seeking a Technical Account Manager for our Developer Success team to collaborate with enterprise customers, understand their technical needs, and drive successful app development using Expo tools and services.

The TAM will navigate across technical debugging with developers and strategic discussions with executives, focusing on adoption, expansion, and success of Expo integrations. Travel to customer sites 1–2 times per month will be required.