Remote Technical Account Manager — Expo & React Native

Expo, Inc; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary + equity package

401(k) plan with company matching

Equipment budget of $6,000

Flexible schedule

Unlimited vacation

12-week fully paid parental leave

Annual budget for courses

Opportunities to speak at conferences

Job summary

A technology company is looking for a Technical Account Manager to support strategic customers in their development with Expo tools. The role involves conducting training sessions, facilitating customer feedback to product teams, and ensuring client success in using React Native. The ideal candidate should have experience with Expo framework and excellent communication skills. Flexible work schedules, competitive compensation, and unlimited vacation are some of the benefits offered.

Qualifications

• Experience with and published Expo, Android, iOS, or React Native apps.
• Ability to support enterprise customers post-sales and monitor their technical needs.
• Good at creating onboarding plans to help new customers.

Responsibilities

• Serve as a dedicated technical account manager for strategic customers.
• Conduct enablement sessions, demos, and troubleshooting for customers.
• Work with account executives to monitor customer health and identify opportunities.

Skills

Technical relationship management

React Native development

Customer support

Effective communication

Problem-solving

Tools

Expo SDK

GitHub

Job description

A technology company is looking for a Technical Account Manager to support strategic customers in their development with Expo tools. The role involves conducting training sessions, facilitating customer feedback to product teams, and ensuring client success in using React Native. The ideal candidate should have experience with Expo framework and excellent communication skills. Flexible work schedules, competitive compensation, and unlimited vacation are some of the benefits offered.