Strategic Technical Account Manager - Cybersecurity Identity

Ping Identity; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work environment

PTO & parental leave

Healthcare and retirement programs

Education reimbursement

Job summary

Ping Identity seeks an experienced enterprise-focused technical partner to guide customers from purchase to production, ensuring value realization and successful adoption of our cloud identity platform. The role emphasizes strong customer-facing skills and collaboration with cross-functional teams to drive outcomes.

The candidate should bring enterprise customer-facing experience in TAM, Customer Success, Sales Engineering, or Professional Services, plus foundational cybersecurity knowledge and

Qualifications

• Enterprise customer-facing experience in TAM, Customer Success, Sales Engineering, or Professional Services.
• Foundational cybersecurity knowledge and familiarity with identity and access management.

Responsibilities

• Act as the proactive technical partner for customers, guiding them from purchase to production.
• Conduct environment health reviews and business reviews to ensure full value adoption.

Job description

Ping Identity seeks an experienced enterprise-focused technical partner to guide customers from purchase to production, ensuring value realization and successful adoption of our cloud identity platform. The role emphasizes strong customer-facing skills and collaboration with cross-functional teams to drive outcomes.

The candidate should bring enterprise customer-facing experience in TAM, Customer Success, Sales Engineering, or Professional Services, plus foundational cybersecurity knowledge and