Strategic Technical Account Manager

Atlas Elite Partners; Cincinnati (OH); On-site; USD 100,000 - 154,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Job summary

Atlas Elite Partners in Cincinnati, OH is seeking a Technical Account Manager for a full-time role. The position offers a salary range of $100,000–$154,177 per year and requires a bachelor's degree in a technical field with 3–5 years of account management or technical support experience.

You will manage client relationships, coordinate technical support, and ensure service delivery meets client needs. The team emphasizes open communication, collaboration, and continuous professional development

Qualifications

• Bachelor's degree in a technical field is required.
• 3–5 years of experience in account management or technical support.
• Strong communication and problem-solving abilities.

Responsibilities

• Manage and maintain client accounts, ensuring high levels of satisfaction and retention.
• Develop and implement strategies to improve client relationships and satisfaction.
• Provide technical support and guidance to clients, helping them maximize the value of our services.
• Monitor account performance and identify areas for improvement.
• Collaborate with our sales and support teams to ensure seamless client interactions.
• Stay up-to-date with industry trends and best practices to continuously enhance our services.

Skills

Client relationship management

Technical support

Communication

Problem-solving

Team collaboration

Education

Bachelor's degree in a technical field

Job description

Atlas Elite Partners in Cincinnati, OH is seeking a Technical Account Manager for a full-time role. The position offers a salary range of $100,000–$154,177 per year and requires a bachelor's degree in a technical field with 3–5 years of account management or technical support experience.

You will manage client relationships, coordinate technical support, and ensure service delivery meets client needs. The team emphasizes open communication, collaboration, and continuous professional development