Strategic Tech Services Director

Automatic Data Processing, Inc.

Florham Park (NJ)

On-site

USD 123,000 - 304,000

Full time

14 hours ago

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Benefits offered by this job

Medical, Dental, Vision

Matched Retirement Savings

Paid Time Off

Wellness Program

Job summary

Automatic Data Processing, Inc. (ADP) seeks a Director of Technical Services to lead service technology initiatives within Small Business Services.

The role combines technical leadership, project orchestration, and cross-functional coordination to drive client outcomes through innovation and strong partnerships. The ideal candidate has 8+ years in product management or related fields, with proven experience managing complex internal programs and collaborating with engineering and business teams

Qualifications

8+ years of experience in product management, technical operations, or related roles.
Full SDLC expertise from discovery through launch and post-launch analysis.
Technical acumen to engage with engineers on architecture and system design.
Data fluency; comfortable pulling reports and interpreting data.
Clear communicator; able to write business cases and lead meetings.
Collaborative and able to work with cross-functional teams in a fast-paced environment.

Responsibilities

Define scope, requirements, and success criteria for technical projects in partnership with business and engineering teams.
Provide analysis that shows outcomes and where to focus effort.
Maintain visibility into the portfolio and ensure strategic alignment.