Strategic Tech Program Lead — Client 360 & Automation

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City, NJ, is seeking a Principal Technical Program Manager in Infrastructure Platform - Enterprise Technology to lead complex tech programs across the firm.

You will translate business and technical goals into actionable plans, manage resources and budgets, drive AI-enabled governance, and build strong stakeholder relationships to deliver measurable impact. This role requires strategic thinking, adaptability, and a track record of delivering through ambiguity.

Qualifications

• 7+ years of experience in technical program management in large organizations.
• Experience using enterprise-authorized AI capabilities for planning and reporting.
• Ability to validate AI-assisted plans and data handling.
• Advanced analytical reasoning and problem solving.
• Proven ability to lead through change in high-pressure environments.
• Strong stakeholder management and relationship building.

Responsibilities

• Develop and implement strategic tech program plans; manage resources, budgets, timelines, risks, and blockers.
• Leverage enterprise AI capabilities to speed planning and reporting with proper data handling.
• Build and guide stakeholder relationships, define decision-making procedures for good outcomes.
• Drive continuous improvement by optimizing processes and adopting best practices with new tech.
• Promote AI-assisted governance with human review to ensure delivery standards.

Skills

Technical program management

AI capabilities in enterprise

Stakeholder management

Analytical reasoning

Change management

Cross-functional leadership

Job description

JPMorgan Chase & Co. in Jersey City, NJ, is seeking a Principal Technical Program Manager in Infrastructure Platform - Enterprise Technology to lead complex tech programs across the firm.

You will translate business and technical goals into actionable plans, manage resources and budgets, drive AI-enabled governance, and build strong stakeholder relationships to deliver measurable impact. This role requires strategic thinking, adaptability, and a track record of delivering through ambiguity.