Senior Tech Program Manager – Platform & AI Delivery

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager within the Enterprise Technology – Infrastructure Platforms Data & Specialty Services Group to drive complex technology projects. You will guide delivery, manage resources and budgets, and use advanced AI-enabled planning to synthesize risks and create integrated plans.

Strong stakeholder management and leadership are essential for success. You will oversee end-to-end delivery, coordinate across engineering, product, and business

Qualifications

• 5+ years of experience in technical program management and product delivery in a large organization.
• Proven ability to manage resources, budgets, and high-performing teams.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependencies, release management, operationalization and performance reporting.
• Leads change management activities and ensures compliance with risk and regulatory requirements.
• Manages timelines and blockers, ensuring adequate resourcing and stakeholder liaison.
• Develops and executes comprehensive project plans with technical requirements and timelines for on-time delivery.
• Uses AI capabilities to accelerate planning and risk synthesis with validated outputs and proper data handling.
• Identifies and mitigates risks and maintains program momentum.
• Collaborates with engineering, product, and business stakeholders to define scope and deliverables.
• Uses data-driven analyses to improve program performance and efficiency.
• Champions agile delivery practices and continuous improvement.
• Promotes reuse-first, AI-assisted governance and reporting with human review.

Skills

Technical program management

Stakeholder management

Agile delivery

Risk management

Resource budgeting

Data-driven decision making

AI-assisted planning

Cross-functional collaboration

Tools

ServiceNOW

Job description

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager within the Enterprise Technology – Infrastructure Platforms Data & Specialty Services Group to drive complex technology projects. You will guide delivery, manage resources and budgets, and use advanced AI-enabled planning to synthesize risks and create integrated plans.

Strong stakeholder management and leadership are essential for success. You will oversee end-to-end delivery, coordinate across engineering, product, and business