Senior Technical Program Manager: Tooling & Client 360

Fairygodboss; Jersey City (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Principal Technical Program Manager in Infrastructure Platform - Enterprise Technology to lead strategic, cross-functional tech programs across global operations.

You will translate business goals into actionable initiatives, manage budgets, and drive delivery with AI-enabled insights. In this role you will collaborate with clients, employees, and stakeholders, shaping policy, governing change, and advancing the firm's technology landscape.

Qualifications

• 7+ years of technical program management in large organizations.
• Experience using AI capabilities to support planning and reporting.
• Ability to validate AI-assisted plans and manage data sensitivity.
• Strong analytical reasoning to break down complex objectives.
• Proven ability to lead through change and manage dependencies.
• Advanced stakeholder management to drive outcomes aligned with goals.

Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration, and oversee complex program execution by managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.

Skills

Technical program management

Stakeholder management

AI program experience

Risk management

Cross-functional leadership

Job description

JPMorgan Chase & Co. is seeking a Principal Technical Program Manager in Infrastructure Platform - Enterprise Technology to lead strategic, cross-functional tech programs across global operations.

You will translate business goals into actionable initiatives, manage budgets, and drive delivery with AI-enabled insights. In this role you will collaborate with clients, employees, and stakeholders, shaping policy, governing change, and advancing the firm's technology landscape.