Strategic Tech Account Lead - Flexible Work

Yardi; Oxnard (CA); On-site; USD 80,800 - 90,900; Full time

Benefits offered by this job

100% paid employee medical premiums

Profit-sharing plan

Flexible work arrangements

Job summary

A leading property tech firm in Oxnard is seeking a Senior Technical Account Manager to lead software implementations and enhance client relationships. The ideal candidate has at least 5 years of technical support experience, excellent communication skills, and a Bachelor's Degree in a relevant field. This role offers a competitive salary and comprehensive benefits including paid medical insurance and profit-sharing plans.

Qualifications

• 5+ years of Yardi domain technical support or client service experience.
• Expertise in the property management industry.

Responsibilities

• Lead complex software implementations and multi-product deployments.
• Serve as a trusted advisor to clients.
• Troubleshoot and resolve escalated application issues.

Skills

Client-centered commitment

Technical fluency in Microsoft operating systems

Project management skills

Excellent written and oral communication

Problem-solving skills

SQL/Oracle language proficiency

Education

Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences

Tools

Microsoft 365 desktop applications

Job description

A leading property tech firm in Oxnard is seeking a Senior Technical Account Manager to lead software implementations and enhance client relationships. The ideal candidate has at least 5 years of technical support experience, excellent communication skills, and a Bachelor's Degree in a relevant field. This role offers a competitive salary and comprehensive benefits including paid medical insurance and profit-sharing plans.