Strategic Talent Acquisition Operations Lead

RSM; Minneapolis (MN); Hybrid; USD 82,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Discretionary bonus

Job summary

RSM in Minneapolis is seeking a Talent Acquisition Operations Supervisor to lead the TA operations team and ensure delivery of interview scheduling, SLAs, and governance. You will coach, prioritize workload, and drive continuous improvement across a global, matrix environment.

The role requires 6+ years in TA operations, strong stakeholder management, and a track record of operational excellence. We offer a hybrid work model, competitive benefits, and opportunities for career development within

Qualifications

• Minimum of 6 years in TA operations or related roles.
• Experience with campus programs support.
• Experience providing coaching, onboarding support, or team leadership.
• Experience managing SLAs, escalations, or process improvements in a high-volume setting.

Responsibilities

• Lead day-to-day TA operations, prioritization, scheduling, capacity planning, and service delivery.
• Oversee centralized TA processes, transactions, tickets, and governance across areas of responsibility.
• Identify operational risks, escalate appropriately, and drive continuous improvement.
• Develop reporting, dashboards, and insights to support decision-making.
• Coach and onboard team members, support change management, and promote best practices.
• Partner with Talent leaders, technology teams, and vendors to ensure service excellence.

Skills

People leadership

Stakeholder management

Process improvement

Communication

Education

Bachelor's degree or equivalent

Tools

Workday (ATS)

Yello

Radancy

Job description

RSM in Minneapolis is seeking a Talent Acquisition Operations Supervisor to lead the TA operations team and ensure delivery of interview scheduling, SLAs, and governance. You will coach, prioritize workload, and drive continuous improvement across a global, matrix environment.

The role requires 6+ years in TA operations, strong stakeholder management, and a track record of operational excellence. We offer a hybrid work model, competitive benefits, and opportunities for career development within