Strategic SVP, Client Services — Global Partner

BNY Mellon; Boston (MA); On-site; USD 102,000 - 171,000; Full time

Benefits offered by this job

Highly competitive compensation

Flexible benefits programs

Generous paid leaves

Job summary

A leading financial services company is seeking a Senior Vice President, Client Service to join their Boston or New York team. This role focuses on developing client relationships and delivering exceptional service across product offerings. Key responsibilities include understanding client business models, guiding service improvements, and acting as the point of escalation. Candidates should have a Bachelor's degree and 7–10 years of related experience, particularly with large client accounts. Competitive compensation and benefits are offered.

Qualifications

• Proven experience working with large, complex client accounts.
• Strong leadership skills to guide and assign work.
• Excellent communication and relationship-building skills.

Responsibilities

• Develop thorough understanding of client business and technology strategy.
• Deliver exceptional service aligned to clients’ needs.
• Act as central point of escalation for service delivery issues.

Skills

Client account management

Leadership skills

Excellent communication

Education

Bachelor’s degree or equivalent

Job description

A leading financial services company is seeking a Senior Vice President, Client Service to join their Boston or New York team. This role focuses on developing client relationships and delivering exceptional service across product offerings. Key responsibilities include understanding client business models, guiding service improvements, and acting as the point of escalation. Candidates should have a Bachelor's degree and 7–10 years of related experience, particularly with large client accounts. Competitive compensation and benefits are offered.