Senior VP, Client Services & Experience

BNY Mellon; Hendersonville (MA); On-site; USD 102,000 - 200,000; Full time

Benefits offered by this job

Generous paid leaves

Flexible resources for wellbeing

Job summary

A leading financial services company is seeking a Senior Vice President to join the Client Services team in Massachusetts. The role involves delivering exceptional service to clients, collaborating on strategy, and resolving complex client issues. Ideal candidates will have 7-10 years of related experience, strong leadership abilities, and excellent communication skills. This position offers a competitive salary between $102,000 and $200,000 annually, along with comprehensive benefits and opportunities for growth.

Qualifications

• 7-10 years minimum related work experience preferred.
• Experience in an operational area and/or client services preferred.
• Proven ability to resolve complex client issues.

Responsibilities

• Collaborate to understand clients' business and technology strategy.
• Deliver exceptional service aligned to clients’ needs.
• Act as the escalation point for Operations and Technology.

Skills

Leadership skills

Excellent communication skills

Client relationship management

Education

Bachelor’s degree or equivalent

Job description

A leading financial services company is seeking a Senior Vice President to join the Client Services team in Massachusetts. The role involves delivering exceptional service to clients, collaborating on strategy, and resolving complex client issues. Ideal candidates will have 7-10 years of related experience, strong leadership abilities, and excellent communication skills. This position offers a competitive salary between $102,000 and $200,000 annually, along with comprehensive benefits and opportunities for growth.