Senior VP, Client Services: Strategic Client Leader

BNY; New York (NY); On-site; USD 102,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid leaves

Wellbeing programs

Job summary

BNY is seeking a Senior Vice President for its Client Services team to deliver exceptional service and develop client relationships. This role requires strong leadership and the ability to manage complex client accounts effectively.

Responsibilities include ensuring service quality and developing strategies based on client feedback. Candidates should have a Bachelor's degree and 7-10 years of relevant experience. The position is located in multiple cities with a competitive salary of $102,000 to $150,000 annually.

Qualifications

• Proven experience with large, complex client accounts.
• 7-10 years of related work experience preferred.
• Experience in operational area and/or client services preferred.

Responsibilities

• Collaborate to understand client business and technology strategy.
• Deliver exceptional service aligned to client needs.
• Monitor service quality and client experience.

Skills

Leadership skills

Excellent communication

Client relationship management

Problem resolution

Education

Bachelor's degree or equivalent

Job description

BNY is seeking a Senior Vice President for its Client Services team to deliver exceptional service and develop client relationships. This role requires strong leadership and the ability to manage complex client accounts effectively.

Responsibilities include ensuring service quality and developing strategies based on client feedback. Candidates should have a Bachelor's degree and 7-10 years of relevant experience. The position is located in multiple cities with a competitive salary of $102,000 to $150,000 annually.