Strategic Supply Chain Program Manager - Customer Success

Century Supply Chain Solutions

Glen Allen (VA)

On-site

USD 100,000 - 140,000

Full time

5 days ago

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Job summary

Century Supply Chain Solutions in Glen Allen, VA, is seeking a Program Manager to drive strategic value across our supply chain operations and IT solutions. You will oversee customer management, IT project development, and ongoing support for VIZIV and its modules to deliver a superior logistics solution.

The role requires leadership across Corporate Supply Chain Management, Operational Account Management, IT development, and staff management, with a focus on delivering customer satisfaction and

Qualifications

Experience leading enterprise-scale supply chain projects.
Strong customer relationship management and account leadership.
Ability to translate business requirements into IT solutions and drive project delivery.
Experience in IT project development and ongoing support.

Responsibilities

Lead Corporate Supply Chain Management initiatives to improve efficiency and customer satisfaction.
Manage external customers with high levels of service and account retention.
Oversee IT product development, system support, and configuration for customer deliverables.
Manage staff performance and provide coaching to ensure delivery excellence.
Collaborate across teams to drive process improvements and product enhancements.

Skills

Program management

Customer management

IT project leadership

Supply chain operations

Stakeholder communication

Tools

VIZIV

Job description

The role requires leadership across Corporate Supply Chain Management, Operational Account Management, IT development, and staff management, with a focus on delivering customer satisfaction and

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