Program Manager - Customer Success & Supply Chain Ops

Century Supply Chain Solutions; Glen Allen (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Century Supply Chain Solutions seeks a Program Manager to deliver strategic value across supply chain operations and IT solutions, with emphasis on VIZIV modules and delivering superior service for Amazon.

You will oversee operational oversight, customer management, IT project development, and ongoing support, coordinating with internal teams to ensure high customer satisfaction and service quality.

Responsibilities

• Lead corporate supply chain management initiatives and drive best practices to improve customer satisfaction.
• Manage external customers with superior service and account management, focusing on Century's mission to deliver responsive logistics solutions.
• Own assigned customer accounts to ensure high satisfaction and retention, and provide long-term strategic direction for supply chain operations.

Job description

Century Supply Chain Solutions seeks a Program Manager to deliver strategic value across supply chain operations and IT solutions, with emphasis on VIZIV modules and delivering superior service for Amazon.

You will oversee operational oversight, customer management, IT project development, and ongoing support, coordinating with internal teams to ensure high customer satisfaction and service quality.