Strategic Store Leader: Customer Experience & Outreach

Crate & Barrel; Sarasota (FL); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Crate & Barrel seeks an Assistant Store Leader – Customer Experience & Outreach to drive sales and engagement through hands-on leadership. You will lead sales and service programs, train associates, and implement outreach initiatives that boost customer acquisition and loyalty.

You oversee programs like Design Services, Trade, Registry, and in-store events—driving traffic and long-term relationships. Your role includes scheduling, expenses, and safety awareness while driving kitchen and Registry

Formación

• 2+ years customer service or retail leadership experience.
• Strong communication and interpersonal skills.
• Open availability to work weekdays, evenings and weekends.

Responsabilidades

• Lead sales and service programs across the store.
• Coach and develop associates to improve performance.
• Implement engagement initiatives to boost traffic and loyalty.
• Manage scheduling, payroll/scheduling and expenses.
• Collaborate with Store Leader on KPIs and store plans.
• Ensure consistent, elevated store experience with brand standards.

Conocimientos

Leadership

Customer service

Communication

Problem solving

Herramientas

Microsoft Office

Google apps

Tablets

Descripción del empleo

Crate & Barrel seeks an Assistant Store Leader – Customer Experience & Outreach to drive sales and engagement through hands-on leadership. You will lead sales and service programs, train associates, and implement outreach initiatives that boost customer acquisition and loyalty.

You oversee programs like Design Services, Trade, Registry, and in-store events—driving traffic and long-term relationships. Your role includes scheduling, expenses, and safety awareness while driving kitchen and Registry