Strategic SMB Partnerships & Growth Manager

Uber; Dallas (TX); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits package

Job summary

Uber Eats in Dallas seeks an Account Manager to own growth and success for a portfolio of SMB restaurant partners, serving as their primary advisor to unlock Uber Eats potential. You will build long-term partnerships, use data-driven insights to optimize KPIs, and navigate ambiguity to resolve merchant issues, unblocking growth.

This role emphasizes autonomy, direct impact on local businesses, and collaboration with cross-functional teams to scale regional strategies, with in-office

Qualifications

• 3+ years of account management, operations, sales or customer-facing work.
• Ability to negotiate with external partners and overcome objections.
• Ability to operate in high-ambiguity environments and pivot quickly.
• Ability to build and leverage data-driven insights for portfolio sales lifecycle management.
• Fluency in the local market language and professional English.
• High school diploma or equivalent.

Responsibilities

• Build and grow long-term partnerships with restaurant partners.
• Manage partner portfolios using data-driven KPIs to identify opportunities.
• Resolve merchant issues and unblock growth while maintaining high partner satisfaction.
• Adapt approach based on market dynamics to drive feature adoption and marketing services.
• Collaborate across operations, marketing, and product to shape regional strategies.

Skills

Account management

Negotiation

Data-driven insights

English proficiency

Analytical skills

Education

High school diploma

Tools

Salesforce

Google Sheets

Job description

Uber Eats in Dallas seeks an Account Manager to own growth and success for a portfolio of SMB restaurant partners, serving as their primary advisor to unlock Uber Eats potential. You will build long-term partnerships, use data-driven insights to optimize KPIs, and navigate ambiguity to resolve merchant issues, unblocking growth.

This role emphasizes autonomy, direct impact on local businesses, and collaboration with cross-functional teams to scale regional strategies, with in-office