Growth & Partnerships Account Manager - SMB Restaurants

Uber; Dallas (TX); On-site; USD 62,500 - 99,286; Full time

Job summary

Uber is seeking an Account Manager in Dallas, TX to grow and manage a portfolio of SMB restaurant partners on the Uber Eats platform. You will act as their primary advisor, unlocking the platform's full potential while navigating ambiguity and demanding negotiations.

You’ll build long-term partnerships, track KPIs with data-driven insights, and work with operations, marketing, and product teams. This role requires resilience, autonomy, and a focus on local market success, with in-office

Qualifications

• 3+ years of experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.

Responsibilities

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Skills

Account management

Negotiation

Data-driven insights

Ambiguity handling

Communication

Education

High school diploma

Tools

Salesforce

Google Sheets/Excel

Job description

Uber is seeking an Account Manager in Dallas, TX to grow and manage a portfolio of SMB restaurant partners on the Uber Eats platform. You will act as their primary advisor, unlocking the platform's full potential while navigating ambiguity and demanding negotiations.

You’ll build long-term partnerships, track KPIs with data-driven insights, and work with operations, marketing, and product teams. This role requires resilience, autonomy, and a focus on local market success, with in-office