Strategic Partnerships & Growth Manager

Uber; New York (NY); On-site; USD 162,000 - 180,000; Full time

Job summary

Uber Eats is seeking an experienced Strategic Partner Success Manager to own the strategy, performance, and growth of Uber's most strategic integration partners, including POS providers and middleware platforms across the US. This role sits at the intersection of Strategy, Operations, Product, Partnerships, and Commercial.

This cross-functional position uses data-driven analysis and executive storytelling to drive merchant growth, product adoption, and platform expansion.

Qualifications

• 7+ years of experience in Strategy, Business Operations, Business Planning, Management Consulting, Strategic Partnerships, Product Operations, or a related function within a technology company.
• Strong business acumen and financial literacy, with experience developing business cases, evaluating trade-offs, and driving strategic planning.
• Demonstrated analytical skills, including data analysis, financial modeling, performance tracking, and structured problem solving.
• Experience leading cross-functional initiatives involving Product, Engineering, Operations, Finance, Commercial, and Business Development.
• Proven ability to influence senior stakeholders and drive alignment without direct authority.
• Excellent communication and storytelling skills, with the ability to simplify complexity and present executive-level recommendations.
• Bachelor's degree in Business, Economics, Finance, Engineering, or a related field.

Responsibilities

• Own the strategy, operational performance, and long-term growth of a portfolio of Uber's most strategic integration partners.
• Develop partnership strategies that accelerate merchant acquisition, product adoption, operational excellence, and commercial growth while supporting Uber's broader marketplace objectives.
• Analyze business and partner performance to identify growth opportunities, operational risks, and investment priorities, translating data into strategic recommendations.
• Lead executive business reviews and strategic planning with partner leadership, aligning on priorities and driving accountability across organizations.
• Lead cross-functional initiatives across Product, Engineering, Operations, Finance, Commercial, Marketing, and Business Development, influencing product roadmap and driving execution from concept through implementation.
• Design scalable operating models, governance frameworks, and performance management processes that improve execution and partnership outcomes.
• Develop business cases, evaluate trade-offs, and recommend strategic investments using data-driven analysis and sound business judgment.
• Define and execute go-to-market strategies for new integration capabilities in partnership with Product Marketing, Commercial Enablement, and Sales.
• Monitor industry trends, competitive dynamics, and emerging technologies to identify opportunities and strengthen Uber's competitive position.

Skills

Strategy

Cross-functional leadership

Analytical skills

Stakeholder influence

Communication

Business acumen

Education

Bachelor's degree

Tools

SQL

BI tools

AI analytics

Job description

Uber Eats is seeking an experienced Strategic Partner Success Manager to own the strategy, performance, and growth of Uber's most strategic integration partners, including POS providers and middleware platforms across the US. This role sits at the intersection of Strategy, Operations, Product, Partnerships, and Commercial.

This cross-functional position uses data-driven analysis and executive storytelling to drive merchant growth, product adoption, and platform expansion.