Strategic SMB District Account Executive - Logistics

United Parcel Service, Inc.; Charlotte (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

United Parcel Service, Inc. in Charlotte, NC seeks a District Account Executive to develop new and existing SMB relationships and drive revenue growth across the Central and Southern Florida territory.

You will lead meetings with C-level decision makers, tailor logistics solutions, and manage customer relationships end-to-end. The role requires strategic selling, CRM proficiency, and cross-functional collaboration with Operations to meet service expectations.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• Employer will not sponsor a visa for this or future positions.
• Must be currently located in the same geographic location as the job or willing to relocate yourself.
• Must be available to work flexible hours.
• Must be willing to travel, as required.

Responsibilities

• Penetrates existing account base to better understand full supply chain, leading to new business opportunities and key decision maker relationships
• Coordinates customer meetings with decision-makers to identify needs over wants, determine areas of opportunity, and develops sales strategies to win new business
• Identifies areas of churn to develop strategies for winning back business
• Prospects and hunts for new business through various customer opportunity identification methods including published data, industry guides, referrals and territory management
• Targets customer opportunities that exceed five hundred thousand dollars or more in total opportunity revenue annually
• Engages with the customer to identify areas of need while creating value throughout the sales process
• Facilitates customer entertainment to develop and solidify relationships with preferred customers
• Collaborates with Operations to establish standard operating procedures for meeting customer expectations
• Educates customers on technology solutions to provide independent tracking, pricing, and reporting capabilities
• Applies sales strategies and knowledge gained from sales training to identify areas where UPS solutions can be implemented
• Plans Quarterly Business Reviews (QBR’s) with customers to review business trends and UPS time and transit performance
• Participates in joint customer calls with peers and counterparts to promote UPS products/services
• Attends functional meetings with sales counterparts to promote enterprise selling
• Identifiesaccount decliners/gainerstodevelop strategies for winning back business and promoting future growth
• Uses state of the art Customer Relations Management software (CRM) to develop strategic plans for customer growth and development

Job description

United Parcel Service, Inc. in Charlotte, NC seeks a District Account Executive to develop new and existing SMB relationships and drive revenue growth across the Central and Southern Florida territory.

You will lead meetings with C-level decision makers, tailor logistics solutions, and manage customer relationships end-to-end. The role requires strategic selling, CRM proficiency, and cross-functional collaboration with Operations to meet service expectations.