Account Manager, SMB

ZoomInfo; Vancouver (WA); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Parental leave

Job summary

ZoomInfo is seeking an SMB Account Manager to upsell and retain a portfolio of SMB clients (under 100 employees). You will manage ~250 accounts, grow revenue, and conduct product demos via phone. The role emphasizes proactive relationship-building and data-driven forecasting in Salesforce.

This is a hybrid position with some work-from-home Mondays & Fridays. The US base salary ranges from $70,000 to $78,000 plus variable compensation and benefits.

Qualifications

• 2+ years of account management experience with quota attainment.
• Ability to tailor messages across all organizational levels.
• Experience in transactional and solution selling.
• Strong interpersonal and verbal communication skills.
• High energy with a can-do attitude.
• Quick qualification and relationship-building skills.
• Independence and motivation to thrive in a dynamic environment.
• Familiarity with CRM or Salesforce.com; experience with ZoomInfo products is a plus.

Responsibilities

• Manage a book of ~250 existing customer accounts with a focus on account retention and growth.
• Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
• Showcase your expertise through engaging online product demos that captivate and convert potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team environment to propel and close deals over the phone.
• Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI
• Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.

Skills

Account management

Quota attainment

Sales cycles

Customer relationship management

Verbal communication

Independent work

Tools

Salesforce

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

Are you ready to elevate your career as an SMB (small and medium business) Account Manager with ZoomInfo? We’re looking for a passionate individual to join our team and take on the thrilling role of upselling and retaining a portfolio of SMB accounts (under 100 employee headcount companies). If you're energized by the prospect of driving business growth, exceeding goals, and being an integral part of a high-performing team, this is the opportunity you've been waiting for!

What You Will Do:

• Manage a book of ~250 existing customer accounts with a focus on account retention and growth.
• Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
• Showcase your expertise through engaging online product demos that captivate and convert potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team environment to propel and close deals over the phone.
• Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI
• Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.

What You Bring:

• 2+ year of successful Account Management experience with consistent quota attainment.
• The ability to deliver a compelling message that resonates across all levels.
• Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
• Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
• High energy and a 'can do' attitude, with the ability to balance multiple tasks effortlessly.
• Quick qualification skills and relationship-building prowess.
• Independence and motivation to thrive in a dynamic work environment.
• Working knowledge of CRM or Salesforce.com, experience with Zoominfo products or similar solutions is a plus.

What’s In It For You:

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive -
  • Comprehensive Medical, Dental, Vision
  • Eligibility for Future Equity Awards
  • 401k Matching (50% of the first 7% of your contribution)
  • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
  • Family forming benefits up to $20k, plus discounts on a Care.com membership
  • Virgin Pulse Wellness Program
  • Optional add ons such as pet insurance, legal service support, and more!

This role is a hybrid position, with the option to work from home on Mondays & Fridays.

The US base salary range for this position is $70,000 - $78,000 + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.