Account Manager I (SMB)

ZoomInfo Technologies LLC; London (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

ZoomInfo is seeking an Account Manager to own a book of business and drive renewals, cross-sell and upsell within mid-market customers. You will manage 150-200 accounts with 10-100 employees and expand spend through $20K+ ACV upsells.

Demonstrate ROI via online demos and strong client relationships while partnering with a driven team. 1+ years of quota-attaining sales and CRM proficiency are required for success.

Qualifications

• 1+ years of successful sales within SMB sized accounts.
• Ability to quickly qualify opportunities and build strong client relationships.
• Proficient in delivering a compelling message to decisions-makers across levels.
• Experience in transactional and Enterprise solution selling.
• Confident communication and high energy with strong organisational skills.

Responsibilities

• Manage renewals and drive cross-selling to expand existing relationships.
• Own a book of business comprised of 150-200 accounts.
• Increase spend with upsell for deals $20K+ ACV.
• Demonstrate ROI through product value and client success stories.
• Identify new opportunities within current clients via referrals.
• Conduct online product demos to showcase ZoomInfo capabilities.

Skills

Sales experience

Quota attainment

Relationship building

CRM proficiency

Tools

CRM tools

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen-fast.

Join our dynamic team as an Account Manager and be at the forefront of selling a market leading solution. In this role, you’ll be working within an assigned book of business to retain our highest spend mid-market customers, while looking for opportunities to expand their relationships through cross-sell and upsell. You’ll thrive in a growing organization with exciting career growth opportunities. Collaborate with a team of driven individuals in a supportive environment, sell exciting products that clients truly value, and enjoy competitive compensation with unlimited earning potential.

What You Will Do:

• Manage renewals and drive cross-selling to expand business within existing client organizations.
• Own a book of business comprised of 150-200 accounts with an employee headcount over 10-100.
• Increase spend into these accounts to grow them via off-cycle upsell with deal sizes ranging $20K+ ACV.
• Demonstrate the value of ZoomInfo by showcasing how your companies' peers achieve ROI.
• Identify new business opportunities within existing clients using referrals and established relationships.
• Conduct compelling online product demos to showcase the power of ZoomInfo.

What You Bring:

• 1+ years of successful sales within SMB sized accounts, with a proven track record of exceeding quotas.
• Ability to quickly qualify opportunities and build strong client relationships.
• Proficient in delivering a compelling message and conversing with all levels of decision-makers.
• Experience in transactional and Enterprise solution selling.
• Confidence throughout the sales cycle with excellent interpersonal and verbal communication skills.
• Strong organizational skills, attention to detail, high energy, and a "can-do" attitude.
• Self-discipline and motivation to work independently.
• Knowledge of the business intelligence market and CRM tools preferred.
• Sales and lead development training recommended.

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

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ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.