Account Manager, SMB

ZoomInfo Technologies LLC; Vancouver (WA); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

401k Matching (50% of contribution)

Parental Leave (12 weeks)

Equity Awards eligibility

Hybrid work model

Pet insurance & more

Job summary

ZoomInfo is seeking an SMB Account Manager to oversee a portfolio of small and medium businesses, focusing on upsell and retention to drive revenue. You will conduct online product demos and build pipelines in Salesforce while collaborating with a high-energy team.

The role is hybrid, with strong emphasis on relationship-building, proactive qualification, and cross-functional teamwork to meet and exceed quotas.

Qualifications

• 2+ years of account management with consistent quota attainment.
• Ability to deliver messages that resonate across all levels.
• Experience in transactional and solution selling throughout the sales cycle.
• Outstanding interpersonal and verbal communication skills, with strong organizational abilities.
• High energy and a can-do attitude, capable of managing multiple tasks.
• Quick qualification skills and relationship-building prowess.
• Independence and motivation to thrive in a dynamic work environment.
• Working knowledge of CRM/Salesforce; experience with ZoomInfo products is a plus.

Responsibilities

• Manage a book of ~250 existing accounts with retention and growth focus.
• Harness referrals and relationships to uncover new business within key client bases.
• Demonstrate products through engaging online demos to captivate potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team to drive and close deals over the phone.
• Identify and target the right contacts within existing clients in vertical markets.
• Be well-prepared for client meetings with research and professionalism.

Skills

Account Management

Quota attainment

CRM/Salesforce

Sales cycles

Relationship building

Tools

Salesforce

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

Are you ready to elevate your career as an SMB (small and medium business) Account Manager with ZoomInfo? We’re looking for a passionate individual to join our team and take on the thrilling role of upselling and retaining a portfolio of SMB accounts (under 100 employee headcount companies). If you're energized by the prospect of driving business growth, exceeding goals, and being an integral part of a high-performing team, this is the opportunity you've been waiting for!

What You Will Do:

• Manage a book of ~250 existing customer accounts with a focus on account retention and growth.
• Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
• Showcase your expertise through engaging online product demos that captivate and convert potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team environment to propel and close deals over the phone.
• Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI
• Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.

What You Bring:

• 2+ year of successful Account Management experience with consistent quota attainment.
• The ability to deliver a compelling message that resonates across all levels.
• Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
• Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
• High energy and a 'can do' attitude, with the ability to balance multiple tasks effortlessly.
• Quick qualification skills and relationship-building prowess.
• Independence and motivation to thrive in a dynamic work environment.
• Working knowledge of CRM or Salesforce.com, experience with Zoominfo products or similar solutions is a plus.

What’s In It For You:

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive -
  • Comprehensive Medical, Dental, Vision
  • Eligibility for Future Equity Awards
  • 401k Matching (50% of the first 7% of your contribution)
  • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
  • Family forming benefits up to $20k, plus discounts on a Care.com membership
  • Virgin Pulse Wellness Program
  • Optional add ons such as pet insurance, legal service support, and more!

This role is a hybrid position, with the option to work from home on Mondays & Fridays.

The US base salary range for this position is $70,000 - $78,000 + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefitshere.

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.