Strategic SLED Account Manager - NC

HP

Raleigh (NC)

On-site

USD 116,000 - 171,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies

Job summary

HP is seeking an Account Manager for SLED to build and manage relationships with State, Local and Education clients in North Carolina. You will coordinate with pre-sales and inside sales to pursue deals and work with cross-functional teams to deliver tailored solutions that meet client expectations.

You will drive account plans, margin recovery, and growth opportunities while staying abreast of industry trends.

Qualifications

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any related discipline.
Typically has 4-8 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, solutions), or a related field or an advanced degree with little or no work experience.

Responsibilities

Coordinates account plans on commercial accounts and focuses on value and/or volume portfolio management and selling range of the organization’s products and services.
Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
Builds and maintains strong relationships with commercial clients, focusing mainly on specialty buyers, understands their needs and challenges, and ensures client satisfaction.
Implements margin recovery activities and strategies in full/partial ownership depending on account coverage.
Analyzes account win/loss rates and makes recommendations to improve ratios.
Designs and contributes to sales policies and strategies to achieve sales targets and objectives for the assigned business segment, identifying growth opportunities, upselling, and cross-selling to existing clients.
Enter and manages all opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.
Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.