Strategic Services Engagement Lead (Hybrid)

SAP IT Business Systeme; Addison (TX); Hybride; USD 142 000 - 207 000; Plein temps

Résumé du poste

SAP is seeking a Services Engagement Expert to lead and manage service engagements at our Addison, TX location, driving adoption of SAP solutions throughout the solution life-cycle. The role emphasizes governance, strategic engagement, and customer alignment, with significant travel and cross-functional collaboration.

Ideal candidates bring experience in SAP architectures, enterprise and platform solutions, and proven project management skills to guide engagements from initiation through value

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or related field with seven years of progressive post-baccalaureate experience; or Master’s degree with five years of relevant experience.
• Experience includes SAP business and technical solution architectures and SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, or Partner Technologies.
• Experience leading design, implementation, and change management projects.
• Experience in SAP project management, value management, and quality management practices.
• Facilitating, negotiating, and de-escalating in core SAP technical areas and platforms; and understanding business requirements for customer alignment.

Responsabilités

• Guide long-term strategic engagements aligned with business objectives and innovation.
• Prevent or resolve critical situations and provide holistic support across SAP solutions.
• Maintain stakeholder relationships, including C-level interactions, to reinforce trusted partnerships.
• Identify risks, manage escalation paths, and document engagement progress and value realization.
• Travel up to 80% domestically and internationally to customer sites and SAP offices.

Connaissances

SAP architectures

SAP solutions

Project leadership

Project management

Negotiation skills

Requirements understanding

Formation

Bachelor’s degree in CS/Engineering/IT

Master’s degree in CS/Engineering/IT

Description du poste

SAP is seeking a Services Engagement Expert to lead and manage service engagements at our Addison, TX location, driving adoption of SAP solutions throughout the solution life-cycle. The role emphasizes governance, strategic engagement, and customer alignment, with significant travel and cross-functional collaboration.

Ideal candidates bring experience in SAP architectures, enterprise and platform solutions, and proven project management skills to guide engagements from initiation through value