Strategic Services Engagement Lead

SAP SE; Addison (TX); Hybrid; USD 142,000 - 207,000; Full time

Benefits offered by this job

Hybrid work model

Employee Referral Program

Job summary

SAP America, Inc. seeks a Services Engagement Expert at the Addison, TX location to lead and manage the orchestration of service engagements, fostering successful adoption of SAP solutions and strengthening customer relationships throughout the solution life-cycle.

The role requires a Bachelor’s degree in CS/Engineering/IT with 7+ years of experience (5 years with a Master’s) and deep SAP expertise in HANA, S/4 HANA, or BTP, plus executive-level communication and up to 80% travel.

Qualifications

• Bachelor’s degree or foreign equivalent in CS/Engineering/IT with 7+ years of post-baccalaureate experience.
• Master’s degree or foreign equivalent in CS/Engineering/IT with 5 years of experience in the job offered or related occupation.
• Experience with SAP HANA, S/4 HANA, or SAP BTP.
• Proven ability to manage complex service engagements.

Responsibilities

• Guide long-term strategic engagements aligned with business objectives.
• Proactively prevent or resolve critical situations and support adoption across SAP solutions.
• Coordinate across SAP solutions and governance models; represent SAP to customers.
• Maintain relationships including C-level interactions and identify risks; manage escalations.
• Document engagement progress and value realization.

Skills

SAP architectures

Enterprise solutions

Project management

Change management

Stakeholder management

Executive presentation

Value management

Quality management

Education

Bachelor's degree in Computer Science, Engineering, IT

Master’s degree in Computer Science, Engineering, IT

Tools

SAP HANA

S/4 HANA

SAP BTP

SAP Certification

Job description

SAP America, Inc. seeks a Services Engagement Expert at the Addison, TX location to lead and manage the orchestration of service engagements, fostering successful adoption of SAP solutions and strengthening customer relationships throughout the solution life-cycle.

The role requires a Bachelor’s degree in CS/Engineering/IT with 7+ years of experience (5 years with a Master’s) and deep SAP expertise in HANA, S/4 HANA, or BTP, plus executive-level communication and up to 80% travel.