Strategic ServiceNow Architect for DoD ITSM Modernization

Leidos Inc; Camp Springs (MD); On-site; USD 108,000 - 195,000; Full time

Job summary

Leidos Inc. is seeking an experienced ServiceNow Architect to join the Strategic Operations Project Team chartered to transition AFDW ITSM from BMC Helix to ServiceNow.

You will serve as the technical authority for the ServiceNow platform, driving modernization and secure enterprise service delivery across IT operations. You will design, govern, and scale platform solutions, collaborate with IT and business teams, and ensure alignment with security and regulatory requirements to support

Qualifications

• Active DoD Secret clearance is required.
• Extensive ServiceNow development experience and security architecture design.
• Experience with large-scale ServiceNow deployments and platform governance.
• Ability to communicate with clients and lead a distributed development team.

Responsibilities

• Design, govern, and implement scalable ServiceNow solutions.
• Automate ITIL processes and migrate changes to production.
• Collaborate with business and IT teams to gather requirements.
• Guide API integration and data modeling within ServiceNow.

Skills

ServiceNow development

Security architecture

Communication skills

Platform governance

TPSM modules

API frameworks

AI integration

CSDM knowledge

Large-scale deployments

Education

Bachelor's degree

Master's degree

Tools

BMC Helix

BMC Remedy

Job description

Leidos Inc. is seeking an experienced ServiceNow Architect to join the Strategic Operations Project Team chartered to transition AFDW ITSM from BMC Helix to ServiceNow.

You will serve as the technical authority for the ServiceNow platform, driving modernization and secure enterprise service delivery across IT operations. You will design, govern, and scale platform solutions, collaborate with IT and business teams, and ensure alignment with security and regulatory requirements to support