Senior ServiceNow Architect — ITSM Modernization & Security

Base-2 Solutions; Camp Springs (MD); On-site; USD 140,000 - 180,000; Full time

Job summary

Base-2 Solutions is seeking an experienced ServiceNow Architect to join a Strategic Operations Project Team in Camp Springs, MD. This role leads the ServiceNow platform as the technical authority, guiding modernization efforts for Air Force District of Washington and the broader DoD.

You will design scalable, secure platform solutions and drive automated service delivery across IT and business workflows. Ideal candidates bring deep ServiceNow development, security architecture expertise, and a

Qualifications

• Bachelor's degree or higher with significant relevant experience in ServiceNow environments.
• Experience designing and implementing secure ServiceNow architectures.
• Strong communication with stakeholders and distributed teams.

Responsibilities

• Designs, governs, and implements scalable, secure, business-aligned ServiceNow solutions.
• Engineers and configures ServiceNow to automate ITIL processes.
• Architects, develops, integrates, and maintains ServiceNow solutions.
• Collaborates with business and IT teams to gather requirements and drive delivery.

Skills

ServiceNow development

Security architecture

Cloud TPSM

API design

Large-scale deployments

CSDM knowledge

Communication skills

Now Assist / AI integration

Education

Bachelor's degree with 8+ years

Master's degree with 6+ years

Tools

ServiceNow

BMC Helix

BMC Remedy

Job description

Base-2 Solutions is seeking an experienced ServiceNow Architect to join a Strategic Operations Project Team in Camp Springs, MD. This role leads the ServiceNow platform as the technical authority, guiding modernization efforts for Air Force District of Washington and the broader DoD.

You will design scalable, secure platform solutions and drive automated service delivery across IT and business workflows. Ideal candidates bring deep ServiceNow development, security architecture expertise, and a