Strategic Service Sales Account Manager

Otis SE; Little Rock (AR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive medical, dental, and vis

Paid vacation and holidays

Paid sick leave

Employee assistance programs

Life insurance and disability coverage

Voluntary benefits (legal, pet, home,

Tuition reimbursement

Job summary

Otis Elevator in Little Rock, Arkansas seeks a Service Sales Account Manager to manage commercial accounts, build strong relationships, and identify sales opportunities in the elevator industry. You will serve as the primary contact for customer needs and drive growth across repairs, modernization, and services.

The role focuses on B2B sales, customer relationship management, and providing high levels of service.

Qualifications

• 5+ years of sales, account management, or related customer-facing sales experience.
• Strong customer service and relationship-building skills.
• Experience managing customer accounts and developing long-term partnerships.

Responsibilities

• Manage and develop relationships with commercial customers.
• Serve as a primary point of contact for customer needs and account support.
• Maintain regular communication and build long-term customer partnerships.
• Identify repair, modernization, and other sales opportunities within existing accounts.
• Develop sales opportunities through relationship building, bids, and tenders.
• Manage sales opportunities, pipeline, and forecasts using Otis sales tools.
• Conduct sales negotiations and close opportunities.
• Network and build relationships within the local business community.
• Collaborate with sales and field colleagues to support customers and business growth.

Skills

Sales experience

Account management

Relationship building

Communication skills

Travel readiness

Education

High school diploma

Job description

Otis Elevator in Little Rock, Arkansas seeks a Service Sales Account Manager to manage commercial accounts, build strong relationships, and identify sales opportunities in the elevator industry. You will serve as the primary contact for customer needs and drive growth across repairs, modernization, and services.

The role focuses on B2B sales, customer relationship management, and providing high levels of service.