Strategic Service Account Manager

ATS Automation Tooling Systems Inc; Renton (WA); On-site; USD 63,000 - 108,000; Full time

Job summary

ATS Automation Tooling Systems Inc in Renton, WA seeks a Service Account Manager to coordinate Support Agreements, schedule SA visits, provide sales support, quotes, and oversee small projects for multiple customers.

The role emphasizes financial stewardship of SAs, accurate documentation, and exceptional customer service. Strong communication, planning, and knowledge of building mechanical systems are highly valued as tenure grows.

Qualifications

• Engineering degree or equivalent combination of education and experience.
• Strong knowledge of building mechanical systems and controls is preferred.
• Experience in account management or project coordination is advantageous.

Responsibilities

• Manage Support Agreements (SA) and plan SA visits.
• Coordinate SA Master Load Calendar and related activities.
• Provide pricing quotes, sales assistance, and small project support.

Skills

SA management

DDC theory

Mechanical systems

Time management

Customer service

Communications

Independent work

Education

Engineering undergraduate degree or equivalent

Job description

ATS Automation Tooling Systems Inc in Renton, WA seeks a Service Account Manager to coordinate Support Agreements, schedule SA visits, provide sales support, quotes, and oversee small projects for multiple customers.

The role emphasizes financial stewardship of SAs, accurate documentation, and exceptional customer service. Strong communication, planning, and knowledge of building mechanical systems are highly valued as tenure grows.