Strategic Scheduling Specialist

Simera; San Francisco (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Simera is seeking a highly organized Scheduling Coordinator to manage calendars, appointments, and daily coordination activities. The ideal candidate is reliable, proactive, and comfortable coordinating multiple schedules with various stakeholders.

You will monitor calendars, send confirmations and reminders, and maintain scheduling information across calendars, CRM systems, and internal platforms in a fast-paced environment.

Qualifications

• Experience in scheduling, coordination, administrative support, customer service, appointment setting, or a similar role.
• Experience managing calendars, appointments, meetings, or scheduling requests.
• Experience communicating with customers, clients, employees, or other stakeholders.
• Strong computer and digital skills.

Responsibilities

• Manage and coordinate calendars, appointments, meetings, and schedules.
• Schedule, reschedule, and confirm appointments based on availability and business requirements.
• Communicate with clients, customers, employees, and other stakeholders regarding appointments and scheduling.
• Monitor calendars to identify conflicts and make necessary adjustments.
• Send appointment confirmations, reminders, and follow-up communications.
• Coordinate meeting times across different teams, locations, and time zones when required.
• Maintain accurate scheduling information in calendars, CRM systems, and internal platforms.
• Track cancellations, rescheduled appointments, and no-shows.
• Follow up with customers or team members regarding pending appointments and scheduling requests.
• Prepare daily or weekly scheduling reports when required.
• Ensure scheduling policies, procedures, and service standards are followed.
• Communicate scheduling changes promptly to the appropriate teams.
• Assist with administrative tasks related to scheduling and coordination.
• Identify recurring scheduling issues and recommend improvements to processes.
• Maintain a professional and customer-focused approach in all scheduling interactions.

Skills

Calendar management

Multi-tasking

Communication skills

Detail orientation

Remote collaboration

CRM proficiency

Scheduling tools

Tools

Google Calendar

Microsoft Outlook

Google Workspace

Job description

Simera is seeking a highly organized Scheduling Coordinator to manage calendars, appointments, and daily coordination activities. The ideal candidate is reliable, proactive, and comfortable coordinating multiple schedules with various stakeholders.

You will monitor calendars, send confirmations and reminders, and maintain scheduling information across calendars, CRM systems, and internal platforms in a fast-paced environment.