Strategic Scheduling Lead: Client-Focused Operations

Hambleton Handyman LLC; Manassas (VA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k with company match

Hybrid flexibility

Job summary

Hambleton Handyman LLC seeks a Scheduling Manager in Manassas, VA to coordinate all job schedules and ensure smooth work flow for clients and craftsmen. The role emphasizes urgency, organization, and a strong client-focused approach to prevent cancellations and optimize job execution.

The Scheduling Manager will conduct pre-visit calls, verify job details, craft smart schedules with Service Titan data, and collaborate with Service Managers to match craftsman skill sets.

Qualifications

• Experience scheduling for field teams.
• Strong organizational and multitasking skills.
• Excellent client communication and problem-solving abilities.

Responsibilities

• Schedule all jobs to maximize efficiency and reduce cancellations.
• Conduct Scheduling Manager calls to gather client needs before dispatch.
• Coordinate with Service Managers to assign craftsman with the right skills.
• Monitor daily craftsman availability and upcoming workloads.
• Provide daily updates to clients on schedule changes and confirmations.
• Generate backlog and performance reports for scheduling activities.

Skills

Scheduling

Client relations

Communication

Forecasting

Tools

Service Titan

Job description

Hambleton Handyman LLC seeks a Scheduling Manager in Manassas, VA to coordinate all job schedules and ensure smooth work flow for clients and craftsmen. The role emphasizes urgency, organization, and a strong client-focused approach to prevent cancellations and optimize job execution.

The Scheduling Manager will conduct pre-visit calls, verify job details, craft smart schedules with Service Titan data, and collaborate with Service Managers to match craftsman skill sets.