Strategic Sales Ops Lead – Forecasting & Insights

RingCentral; Belmont (CA); Hybrid; USD 118,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA/FSAs

401(k) match

Paid time off

Parental leave

Life insurance

Employee discounts

Job summary

RingCentral seeks an experienced Sales Operations Manager in California to drive weekly forecasting for the Acquisition org and support planning, quota setting, and territory design. You’ll own lead routing, partner with Sales and Finance, and deliver analyses that inform strategy.

Ideal candidates bring 10+ years in Sales/Revenue Operations, strong data skills, and a collaborative mindset. This role offers a competitive package and opportunities to shape go-to-market execution.

Qualifications

• 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical role, ideally supporting a BDR/SDR or Acquisition-focused sales organization.
• Hands-on experience with sales forecasting, territory/quota design, or annual operating plan processes.
• Strong understanding of lead routing logic and tools (LeanData, Chili Piper, native Salesforce routing) and experience optimizing lead flow and assignment across BDR and Acquisition teams.
• General curiosity and desire to build AI workflows leveraging Claude, OpenAI, etc.
• Strong Excel/Google Sheets modeling skills; experience with Salesforce, Tableau, Sigma, or similar BI/planning tools is a plus.
• Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations.
• Excellent communication skills and the confidence to partner directly with sales leadership.
• Highly organized and detail-oriented, with the ability to manage multiple recurring deliverables against deadlines.
• Self-starter who is comfortable operating in a fast-paced, evolving environment.
• SaaS, telephony, or high-tech industry experience a plus.
• Bachelor’s degree required; Business, Finance, or Analytics-related field preferred

Responsibilities

• Own weekly sales forecasting cadence for Acquisition org (BDR and Acquisition sellers).
• Support annual planning: target-setting, capacity modeling, market/segment sizing, headcount planning with sales and finance.
• Design and maintain territory models for fair coverage across BDR and Acquisition teams.
• Support quota setting methodology and allocation for BDR and Acquisition sellers.
• Own and optimize lead routing logic and processes across BDR and Acquisition teams.
• Serve as a Sales Ops business partner to Acquisition sales leaders and respond to ad hoc analyses.
• Manage recurring reporting cycles (pipeline reviews, QBRs, executive/board-level reporting).
• Build dashboards and reporting surface trends, risks, and opportunities across pipeline, bookings, and productivity.
• Support CRM data hygiene, process docs, and improve sales workflows and systems.

Skills

Sales forecasting

Territory design

Quota setting

Lead routing

Salesforce

Data analysis

Communication

Cross-functional

SaaS experience

BI tools

Education

Bachelor

Tools

Salesforce

Tableau

Sigma

LeanData

Chili Piper

Job description

RingCentral seeks an experienced Sales Operations Manager in California to drive weekly forecasting for the Acquisition org and support planning, quota setting, and territory design. You’ll own lead routing, partner with Sales and Finance, and deliver analyses that inform strategy.

Ideal candidates bring 10+ years in Sales/Revenue Operations, strong data skills, and a collaborative mindset. This role offers a competitive package and opportunities to shape go-to-market execution.