Sales Operations Leader: Forecasting, Quotas & AI Enablement

RingCentral; Denver (CO); On-site; USD 118,000 - 144,000; Full time

Benefits offered by this job

Medical benefits

401k match

ESPP

Paid time off

Parental leave

Job summary

RingCentral in Denver, CO is seeking a Sales Operations Manager to own weekly forecasting, territory and quota design, and lead routing for the Acquisition motion. You will partner with Sales, Finance, and Marketing to enable GTM execution.

The role emphasizes building dashboards, surfacing risks and opportunities, and ensuring data hygiene in Salesforce. 10+ years in Sales Ops and a Bachelor’s degree are required.

Qualifications

• 10+ years in Sales Operations, Revenue Operations, Business Operations, or similar analytical role.
• Hands-on experience with sales forecasting, territory design, or annual operating plan processes.
• Strong understanding of lead routing tools (LeanData, Chili Piper, Salesforce routing) and optimizing lead flow across teams.
• Bachelor’s degree in Business, Finance, or Analytics-related field.
• Strong Excel/Google Sheets modeling; experience with Salesforce, Tableau, Sigma or similar BI tools.
• Strong analytical and problem-solving skills with ability to translate data into actionable recommendations.
• Excellent communication skills and the confidence to partner with sales leadership.

Responsibilities

• Own and manage the weekly sales forecasting cadence for the Acquisition org, ensuring forecast accuracy and pipeline hygiene.
• Support annual planning: target-setting, capacity modeling, market sizing, and headcount planning with sales and finance leadership.
• Design and maintain territory models to ensure balanced coverage for BDR and Acquisition teams.
• Support quota setting methodology and allocation for BDR and Acquisition sellers.
• Own and optimize lead routing logic and processes across inbound and outbound leads.
• Serve as a Sales Ops business partner to Acquisition sales leaders, handling ad hoc analyses and recommendations.
• Manage recurring reporting cycles: pipeline reviews, QBRs, and executive/board reporting.
• Build dashboards and dashboards that surface trends, risks, and opportunities across pipeline and bookings.

Skills

Sales forecasting

Territory design

Quota design

Lead routing

Excel modeling

Analytics

Communication

Self-starter

Education

Bachelor's degree

Tools

LeanData

Chili Piper

Salesforce routing

Tableau

Sigma

Job description

RingCentral in Denver, CO is seeking a Sales Operations Manager to own weekly forecasting, territory and quota design, and lead routing for the Acquisition motion. You will partner with Sales, Finance, and Marketing to enable GTM execution.

The role emphasizes building dashboards, surfacing risks and opportunities, and ensuring data hygiene in Salesforce. 10+ years in Sales Ops and a Bachelor’s degree are required.