Strategic Sales Engineer — Remote, AI-Driven Tax Solutions

Sovos Latinoamérica; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Mentoring Programs

AI Tools

Continuous Learning

Language Support

Recognition Platform

Parental Leave

Flexible Time-Off

Health Insurance

401k Match

HSA Match

Tuition Reimbursement

Volunteer Time Off

Job summary

Sovos in the United States is seeking a Strategic Sales Engineer to support complex customers and prospects. You will bring deep product expertise to Direct and Partner sales, manage escalated cases, and ensure solutions align with customer needs throughout discovery, solution design and onboarding handoffs.

You will lead technical discovery, design tailored demonstrations, collaborate on architecture, help respond to RFP/RFI, drive upsell with account management, and train the team while

Qualifications

• You can lead technical discovery sessions, design complex solutions, and present to executive audiences — ideally with experience in SaaS or enterprise technology sales.
• You're comfortable presenting and selling to executive-level prospects and clients, with excellent written and verbal communication skills.
• You understand tax compliance workflows and can translate regulatory requirements into technical solutions — or you're ready to learn quickly with our support.
• You have strong project management skills, including follow-through and the ability to see projects to completion without significant oversight.
• You can take a concept, internalize it, build alignment around it, drive its implementation, and identify ways to continuously improve it.
• You're comfortable with AI-assisted workflows and using AI tools to improve efficiency, analysis, and customer outcomes.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

Responsibilities

• Provide domain expertise on the Sovos product suite to our largest, most complex customers and prospects requiring the highest level of service, and handle escalated cases from other Sales Engineers.
• Lead client discovery sessions to uncover unforeseen challenges, understand customer pain points around tax information reporting, and align Sovos solutions to meet their needs.
• Design and deliver customized solution demonstrations using Sovos SaaS solutions, working closely with Sales to conduct compelling presentations for executive-level audiences.
• Collaborate on solution architecture by understanding customer system landscapes and translating them into effective integration solutions, and assist in creating RFP and RFI responses.
• Drive new brokerage sales opportunities with Alliances and work to upsell current client bases with account management.
• Ensure seamless handoffs from sales to onboarding for new clients by partnering closely with the onboarding team.
• Proactively identify knowledge gaps, provide training to the team, and continually improve demonstration capabilities, internal training, and proposal content.
• Leverage AI tools to enhance solution design, streamline discovery processes, and improve customer engagement throughout the sales cycle.

Job description

Sovos in the United States is seeking a Strategic Sales Engineer to support complex customers and prospects. You will bring deep product expertise to Direct and Partner sales, manage escalated cases, and ensure solutions align with customer needs throughout discovery, solution design and onboarding handoffs.

You will lead technical discovery, design tailored demonstrations, collaborate on architecture, help respond to RFP/RFI, drive upsell with account management, and train the team while