Strategic Sales Engineer

Sovos; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

AI Tools from Day 1

Continuous Learning and Development

Global Employee Recognition Platform

Global Parental Leave Policy

Flexible Time-Off

Health, Dental and Vision Insurance

401(k) with company match

HSA with Sovos match

Tuition Reimbursement

Volunteer Time Off and Charitable Give

Job summary

Sovos is seeking a Strategic Sales Engineer to support our most complex customers and prospects in the United States. You will bring deep product expertise to Direct and Partner sales teams, manage escalated cases, and ensure solutions align with customer needs.

This role blends discovery, solution design, and seamless handoffs from sales to onboarding. You will lead discovery sessions, design demonstrations, and translate regulatory requirements into technical solutions while collaborating on

Qualifications

• Lead technical discovery sessions and present to executive audiences.
• Translate regulatory requirements into technical solutions.
• Experience in SaaS or enterprise technology sales is preferred.
• Strong written and verbal communication skills.
• Project management with follow-through and completion.

Responsibilities

• Provide domain expertise on Sovos product suite to largest customers and escalated cases.
• Lead client discovery sessions to uncover challenges and align Sovos solutions to needs.
• Design and deliver customized demonstrations using Sovos SaaS solutions for executive audiences.
• Collaborate on solution architecture and assist in RFP/RFI responses.
• Drive upsell opportunities with Alliances and manage onboarding handoffs.
• Identify knowledge gaps and provide training to the team.
• Leverage AI tools to enhance solution design and customer engagement.

Job description

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're looking for a Strategic Sales Engineer to support our most complex customers and prospects. You'll bring deep product expertise to both Direct and Partner sales teams, managing escalated cases and ensuring our solutions align perfectly with customer needs. This role blends discovery, solution design, and seamless handoffs from sales to onboarding.

More specifically, you will:

• Provide domain expertise on the Sovos product suite to our largest, most complex customers and prospects requiring the highest level of service, and handle escalated cases from other Sales Engineers.
• Lead client discovery sessions to uncover unforeseen challenges, understand customer pain points around tax information reporting, and align Sovos solutions to meet their needs.
• Design and deliver customized solution demonstrations using Sovos SaaS solutions, working closely with Sales to conduct compelling presentations for executive-level audiences.
• Collaborate on solution architecture by understanding customer system landscapes and translating them into effective integration solutions, and assist in creating RFP and RFI responses.
• Drive new brokerage sales opportunities with Alliances and work to upsell current client bases with account management.
• Ensure seamless handoffs from sales to onboarding for new clients by partnering closely with the onboarding team.
• Proactively identify knowledge gaps, provide training to the team, and continually improve demonstration capabilities, internal training, and proposal content.
• Leverage AI tools to enhance solution design, streamline discovery processes, and improve customer engagement throughout the sales cycle.

What You Bring to Sovos

• You can lead technical discovery sessions, design complex solutions, and present to executive audiences — ideally with experience in SaaS or enterprise technology sales.
• You're comfortable presenting and selling to executive-level prospects and clients, with excellent written and verbal communication skills.
• You understand tax compliance workflows and can translate regulatory requirements into technical solutions — or you're ready to learn quickly with our support.
• You have strong project management skills, including follow-through and the ability to see projects to completion without significant oversight.
• You can take a concept, internalize it, build alignment around it, drive its implementation, and identify ways to continuously improve it.
• You're comfortable with AI-assisted workflows and using AI tools to improve efficiency, analysis, and customer outcomes.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Flexible Time-Off
• Comprehensive Health, Dental and Vision Insurance
• 401(k) with company match
• HSA with Sovos match
• Tuition Reimbursement
• Volunteer Time Off and Charitable Giving Match

Equal Opportunity Employer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.