Strategic Sales & Customer Support Coordinator

Hestan Commercial Corporation; Anaheim (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading commercial kitchen equipment company in Anaheim is seeking a Sales & CS Support Coordinator to provide essential support to the sales team. The successful candidate will manage schedules, handle order processing, and offer exceptional after-sales service. Candidates must possess a Bachelor's degree, at least two years of experience in customer service or inside sales, and strong communication skills. Proficiency in Microsoft Office and ERP software is preferred. Join this fast-paced team to optimize operations and enhance customer relationships.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2+ years customer service or inside sales experience.
• Demonstrated administrative and organizational expertise.

Responsibilities

• Support sales team with troubleshooting customer orders.
• Manage sales tracking tools and report critical information.
• Provide administrative assistance to ensure appropriate KPI tracking.

Skills

Strong verbal and written communication skills

Customer service skills

Analytical abilities

Organizational skills

Ability to manage multiple priorities

Education

Bachelor’s degree in Business, Marketing, or a related field

Minimum of two years of experience in customer service or inside sales

Tools

Microsoft Office Suite

ERP/MRP software (Plex or JD Edwards)

Job description

A leading commercial kitchen equipment company in Anaheim is seeking a Sales & CS Support Coordinator to provide essential support to the sales team. The successful candidate will manage schedules, handle order processing, and offer exceptional after-sales service. Candidates must possess a Bachelor's degree, at least two years of experience in customer service or inside sales, and strong communication skills. Proficiency in Microsoft Office and ERP software is preferred. Join this fast-paced team to optimize operations and enhance customer relationships.