Strategic SaaS Account Manager

Global Payments Inc.

Seattle (WA)

On-site

USD 85,000 - 125,000

Full time

3 days ago

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Job summary

ACTIVE Network, a Global Payments Company, seeks an Account Manager to drive revenue through effective management and growth of an assigned book of business. You will manage a high-value portfolio, renew contracts, and identify opportunities to expand services and products.

Strong communication and SaaS sales skills are essential for success. You will engage client decision-makers, analyze their needs, and coordinate with internal teams to ensure successful delivery and customer satisfaction

Qualifications

3–5 years’ experience in Account Management or Customer Success.
Bachelor's Degree required or equivalent.
Proven success in SaaS software sales is preferred.
Excellent communication, objection handling and conflict management skills.
Strong proficiency with Outlook, Excel, PowerPoint, and Word.

Responsibilities

Drive revenue by reducing attrition and increasing sales within the account base.
Meet or exceed quota targets and renewals for assigned books of business.
Quote and sell software and services to existing accounts.
Develop relationships with client decision-makers to drive growth.
Identify opportunities and present market-specific solutions for client growth.
Maintain proactive contact to ensure retention and long-term partnerships.
Communicate market knowledge to internal teams to strengthen competitive position.
Identify root causes of client pain points and coordinate resolution.