Strategic SaaS Account Manager - Mid-Market/Enterprise

Validity; Boston (MA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Stock options

Bonus opportunities

Benefits

Job summary

Validity is seeking an Account Manager with SaaS experience to drive long‑term growth within named Mid‑Market and Enterprise‑Level accounts. You will act as the strategic owner between clients and internal teams—sales, product, and technology—to drive value and customer success.

You will nurture trusted relationships, understand customer objectives and build tailored strategies with business cases. A minimum of 4 years in a similar role at a B2B SaaS company with quota attainment is required.

Qualifications

• 4+ years in similar Account Manager roles at B2B SaaS with mid‑market/enterprise relationships.

Responsibilities

• Achieve trusted adviser status and grow relationships between accounts and internal teams.
• Understand customers’ strategic objectives, growth plans and tech stack.
• Develop account plans linked to customer objectives and revenue targets.
• Upsell, cross‑sell and renew with retention and growth focus.
• Own end‑to‑end sales process using MEDDPICC and coordinate cross‑functionally.
• Build deep industry/product knowledge and deliver value‑based messaging.

Skills

SaaS sales

Account management

Mid‑Market & Enterprise

MEDDPICC

Sales negotiations

Client relationships

Strategic planning

Education

Bachelor’s degree

Tools

Agentforce 360 Platform

Job description

Validity is seeking an Account Manager with SaaS experience to drive long‑term growth within named Mid‑Market and Enterprise‑Level accounts. You will act as the strategic owner between clients and internal teams—sales, product, and technology—to drive value and customer success.

You will nurture trusted relationships, understand customer objectives and build tailored strategies with business cases. A minimum of 4 years in a similar role at a B2B SaaS company with quota attainment is required.