Strategic SaaS Account Leader – Higher Ed Growth

Logos; Northern (KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

HSA/FSA options

Sabbatical after 10 years

Job summary

Logos is a purpose-driven tech company serving the church through software, content, and community collaboration. We seek a Senior Account Manager to drive net revenue retention in higher education accounts by combining product mastery with consultative account management and strategic partnerships.

You will lead renewal strategies, identify expansion opportunities, and demonstrate Logos capabilities through live product demos for senior stakeholders.

Qualifications

• 4+ years of client-facing SaaS account management in enterprise environments.
• Proven track record of meeting or exceeding net revenue retention and expansion quotas.
• Ability to conduct live, product demonstrations for C-level stakeholders.
• Deep familiarity with higher education decision-making and procurement processes.
• Experience negotiating contracts and managing pipelines in Salesforce or similar CRM tools.

Responsibilities

• Drive renewals and retention by leading quarterly business reviews and monitoring health metrics.
• Generate expansion revenue through upsell and cross-sell across software, content, and services.
• Maintain a disciplined pipeline > 2x quota and ensure CRM hygiene.
• Master Logos platform functionality and perform live demos highlighting new features.
• Partner with Logos Learning to drive product adoption and customer success.
• Prepare tailored briefs and engage executive sponsors for strategic meetings.
• Voice of the customer to Product/Engineering/Marketing to influence roadmap and terms.
• Deliver weekly and quarterly forecasts with strategic stakeholder engagement.

Skills

SaaS account management

Net revenue retention

Upsell & cross-sell

CRM: Salesforce

Product demos

Executive engagement

Data analytics

Travel readiness

Tools

Salesforce

Job description

Logos is a purpose-driven tech company serving the church through software, content, and community collaboration. We seek a Senior Account Manager to drive net revenue retention in higher education accounts by combining product mastery with consultative account management and strategic partnerships.

You will lead renewal strategies, identify expansion opportunities, and demonstrate Logos capabilities through live product demos for senior stakeholders.