Strategic SaaS Account Executive – Pro Accounts

Cacheflow; Northern (KY); On-site; USD 92,000 - 110,000; Full time

Benefits offered by this job

Flextime, recognition, and support for

Holistic health and wellness benefits

Parental leave and fertility support

Equity and benefits package

Job summary

ServiceTitan’s Pro Sales Account Manager is an integral, high-visibility role responsible for helping existing customers adopt new Pro modules and drive value. You will build and maintain relationships, identify upsell opportunities, demonstrate value, negotiate contracts, and partner with Product for prioritized features.

Ideal candidates have 2–3 years in quota-carrying sales, 1–2 years closing SaaS, and a consultative approach with Salesforce experience. Bachelor's degree is preferred.

Qualifications

• 2–3 years of experience in sales in a quota-carrying role.
• 1–2 years of closing experience in a SaaS/Software role preferred.
• Consultative sales approach towards cold prospecting, up-selling, demoing, negotiating.
• Responsible for upselling a suite of multiple products/services to external customers up to C Suite.
• Connection and/or experience to the home services or construction industry is valued.
• Strong analytical skills and proficiency in Salesforce a plus.
• Bachelor's degree preferred.

Responsibilities

• Foster & build relationships with customers post-sale to identify upsell opportunities. Including: outbound prospecting, outreach to educate customers on new products/features, leading discovery calls, conducting product demonstrations, negotiating contracts, and ultimately driving high adoption/utilization
• Develop understanding of customers business needs, growth opportunities and pain points to upsell suite of Pro Product add on features
• Become the voice of the customer and work with a Solution Engineer to incorporate customer feedback to prioritize future features and drive better overall product experience
• Ability to assess and accurately forecast sales activity and revenue goals
• Achieve and exceed team sales goals on a monthly revenue target by building and maintaining a robust sales pipeline
• Work with Pro Onboarding team, Pro Adoption Team and Customer Success to ensure customers are utilizing the Pro Products to their fullest

Skills

Consultative sales

SaaS sales

Sales forecasting

Relationship building

Education

Bachelor's degree preferred

Tools

Salesforce

Job description

ServiceTitan’s Pro Sales Account Manager is an integral, high-visibility role responsible for helping existing customers adopt new Pro modules and drive value. You will build and maintain relationships, identify upsell opportunities, demonstrate value, negotiate contracts, and partner with Product for prioritized features.

Ideal candidates have 2–3 years in quota-carrying sales, 1–2 years closing SaaS, and a consultative approach with Salesforce experience. Bachelor's degree is preferred.