Strategic Revenue Enablement Lead, Customer Success

Synthesia; New London (NY); On-site; USD 160,000 - 200,000; Full time

Job summary

A leading AI video communications platform is seeking a Revenue Enablement Manager for Customer Success. This strategic role involves creating and executing enablement programs that enhance customer experience and drive retention. Ideal candidates will have 7–10 years of relevant experience, proficiency in Salesforce, and a strong background in training. The position offers a competitive salary range of $160,000 to $200,000 based on experience, and requires excellent cross-functional collaboration skills.

Qualifications

• 7–10 years in post-sales enablement or related fields.
• Experience implementing customer success methodologies globally.
• Strong background in training and process optimization.

Responsibilities

• Own the strategy and execution of enablement programs.
• Partner with various teams to improve post-sales performance.
• Analyze performance data to enhance enablement programs.

Skills

Post-sales enablement

Customer Success methodologies

Training and onboarding

Process optimization

Cross-functional alignment

Tools

Salesforce

Planhat

Job description

A leading AI video communications platform is seeking a Revenue Enablement Manager for Customer Success. This strategic role involves creating and executing enablement programs that enhance customer experience and drive retention. Ideal candidates will have 7–10 years of relevant experience, proficiency in Salesforce, and a strong background in training. The position offers a competitive salary range of $160,000 to $200,000 based on experience, and requires excellent cross-functional collaboration skills.