Strategic Retention & Growth Account Executive

Valet Living; United States; À distance; USD 50 000 - 71 000; Plein temps

Avantages offerts par ce poste

Health Benefits

Flexible Time Off

401k

Résumé du poste

Valet Living is seeking an Inside Account Executive to manage a large portfolio of up to 500 multifamily accounts across multiple markets. You will own renewals, reduce churn, and identify upsell opportunities while delivering exceptional client experiences.

Role emphasizes relationship-building, collaboration with sales and operations, and proactive account management to drive retention and revenue growth, with a 100% remote work setup and preference for CST time zone.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or related field preferred.
• Account management experience in a B2B environment.
• Strong communication skills and client-focused mindset.
• Experience with Salesforce and MS Office preferred.
• Ability to build and maintain relationships across multiple markets.

Responsabilités

• Drive retention: Manage a large book of business, develop retention strategies, and ensure high client satisfaction and renewals.
• Build trusted relationships: Serve as the lead point of contact for client interactions and deepen engagement.
• Identify growth opportunities: Recognize upsell potential and communicate it to sales partners.
• Problem-solve with confidence: Address service issues and resolve escalations to maintain service excellence.
• Stay organized & prioritize: Use Salesforce to manage workflows and identify at-risk accounts.

Connaissances

Account management

Client-centric mindset

Strong communicator

High energy

Collaborative partner

Salesforce experience

Microsoft Office

Formation

Bachelor’s degree in Business, Communications, Marketing, or related field

Outils

Salesforce

Microsoft Office

Description du poste

Valet Living is seeking an Inside Account Executive to manage a large portfolio of up to 500 multifamily accounts across multiple markets. You will own renewals, reduce churn, and identify upsell opportunities while delivering exceptional client experiences.

Role emphasizes relationship-building, collaboration with sales and operations, and proactive account management to drive retention and revenue growth, with a 100% remote work setup and preference for CST time zone.